Of Damage Control & Public Relations
**So, this is a continuation of a previous post. The Of Brand Name, Fitness & Integrity post.** When Yours Truly checked the email today, was actually quite surprised to receive email that explain the incident last night at the gym. Prompt action is always good. Prompt explanation is even better. The email reply from the gym's management Lets do some brief analysis of the damage control PR done by the management shall we? First, the boss himself comes to see what is the situation about when he can just send some staff to come and find out what is wrong. If he did the latter, then the situation would becomes uglier. Damage control PR pass Second, the boss listened and prompt action is taken to find the junior staff involved shows that he is aware and is trying to manage the situation. Damage control PR pass Third, the boss answer questions and is considered responsive which by doing so will calm nerves of peopl...